Discover the DealerCX Platform at NADA 2026 in Las Vegas!
Everything your dealership needs to unify sales and service, reduce busywork, and manage the full customer journey from one system.
One place to see the full customer story and keep every conversation tied to a singular, trustworthy record.
A single customer profile shared across sales and service, so everyone works from the same truth.
Every key interaction and milestone in one continuous view, so context never gets lost between teams.
Text, email, phone, and chat threads stay connected to the customer record, so follow-up is clear and consistent.
Manage opportunities from first contact through close, with fewer handoffs and faster decisions.
Capture, organize, and move opportunities forward with clear stages and visibility across the team.
Build deal structures inside the platform, keeping the process streamlined and the context in one place.
Route deals to the right manager quickly, with configurable controls that protect consistency and speed.
Bring service into the same system so ownership activity supports repeat business, over and over again.
Service activity becomes usable context for sales and leadership, not data trapped in another system.
Schedule and manage appointments without leaving the platform, keeping the customer journey connected.
Keep engagement active after delivery, so service and sales opportunities don’t disappear into handoffs.
Keep execution consistent across the store, then measure what’s working without the multitude of bolt-on tools.
Assign, track, and complete work with clarity, so critical follow-up doesn’t fall through the cracks.
See what’s working across sales and service with practical, on-demand reporting built for dealership operations.
Create the views you need quickly from speech-to-text right inside the platform, so your team can act fast on the go.
DealerCX is built AI-native, meaning intelligence is embedded into daily work. It prioritizes what matters, surfaces signals early, and helps teams act with less guesswork.
Most dealerships aren’t short on data. They’re short on data they can trust. DealerCX keeps records clean and usable across the journey, so teams spend less time fixing entries and more time acting.
DealerCX plays well with the systems your dealership is already utilizing, including most leading providers and many specialized tools.
A clean, familiar, mobile-first experience with built-in prompting, so your team moves faster, supports customers anywhere, and needs less training and guesswork.
Type or speech request what you need and DealerCX delivers it instantly, using real customer context to surface insights, prioritize next steps, and queue follow-up across a full journey.
DealerCX replaces the stew of vendor disconnect with one login, one customer record, and one shared timeline, so teams move faster and vendor spend drops.
