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Building what's next for
automotive dealership operations

Building what's next for automotive dealership operations

The automotive retail industry is ripe for transformation. Customer expectations have evolved, but the technology powering dealerships hasn’t kept pace.

That’s where we come in.

DealerCX is building the customer experience platform that automotive retail has been waiting for — modern, intuitive, and designed from the ground up for how innovative dealerships actually operate.

Our Mission

To transform how automotive dealerships deliver customer experiences by building technology that's powerful, intuitive, and actually enjoyable to use.

Our Vision

To become the standard for customer experience management in automotive retail, powering exceptional interactions at every touchpoint of the customer journey.

2025

Founded

100+

Years Combined Experience

200+

Early-Adopters

Infinite

Potential

Soft orange radial glow on a transparent background.
Soft orange radial glow on a transparent background.

Customer-Obssesed

We're building for the people who use our product every day — dealership teams and their customers. Their success is our success.

Built to Last

We're not taking shortcuts. We're building enterprise-grade technology with the architecture, security, and reliability that mission-critical systems demand.

Move Fast, Build Right

Speed matters, but so does quality. We ship quickly without compromising on the fundamentals that make software reliable and maintainable.

Experienced Background

Our founding team brings deep experience from across automotive retail technology, enterprise software development, and customer experience platforms. We've collectively:

Combining Expertise to Scale

We know what it takes to build software that works at scale, and we understand the unique challenges of automotive retail. Now we're combining that expertise to build something new.

Meet Our Leadership Team

Meet the makers that are transforming automotive customer experience

Gary Graves, cofounder of DealerCX, in a professional headshot wearing a navy suit jacket and light blue dress shirt.

Gary Graves

Co-Founder

Professional headshot of Jack Behar, cofounder of DealerCX, smiling in a navy suit jacket and white button-down on a transparent background.

Jack Behar

Co-Founder

We're looking for you, difference makers

Join the team redefining automotive customer experience. Learn more about our open opportunities and benefits.

Stop settling for the same old CRM compromises

Trade the patchwork for a platform. See how DealerCX unifies the entire journey in one system.

Discover the DealerCX Platform at NADA 2026 in Las Vegas!