DealerCX unifies sales and service in one system with one customer record and one timeline, replacing the disconnected tools that keep dealers buried in vendors and unnecessary spend.
and they’re all compounding to cost you $300k+ per year
Aimless AI System
AI add-on doesn’t actually work. Just a chatbot… a gimmick… a checkbox for the CRMs “features”.
Disconnected tech
The system is getting too complex. Fifteen tools. Constant tab-switching. Training takes months.
Dirty data
The data is a mess. Duplicates everywhere. Missing info. Your team can’t trust it.
Most systems optimize transactions, then the customer falls into disconnected workflows. Sales loses service signals. Service can’t act on buying intent. And nobody sees the full journey in one place.
Traditional CRMs are designed to move a lead to a sale, then engagement pauses. DealerCX uses a five-stage journey model and automated intelligence to unify visibility and action across the full lifecycle, so retention is not an afterthought.
Stop bouncing between tabs and disconnected vendors to do basic work. DealerCX replaces the patchwork with one login, one customer record, and one shared timeline, so teams move faster and budgets stop bleeding into bolt-ons.
estimate of
$48k/year
in recovered productivity
estimate of
$36k/year
in eliminated vendor fees
Imagine how effective your team can be when your CRM doesn’t create more problems
Enabling your team access to key customer data and tasks on the go, ensuring effectiveness never stalls.
A seamless experience built around recommendations from 1k+ salespeople ensures healthy adoption and strong ROI.
Whether your a single-point store, or a Dealer Group of 100+ stores, DealerCX is guaranteed to bring value and savings.
Automated lead deduplication means your leads, database, and marketing connections stay clean and accurate.
Turn browsing into sales-ready context with page views, vehicle interest, and calculator sessions.
DealerCX integrates with OEM programs so your dealership stays compliant while still getting the full value of the platform.
Built-in hygiene keeps records accurate across systems, so you spend less time fixing data and more time acting on it.
Built on SOC2 compliant standards, so your dealership can trust the platform with sensitive customer data.
Be first in line for launch updates, private previews, and enhanced product support
Built-in AI prioritizes next steps, surfaces retention signals, and strengthens scoring, so every action is based on trusted customer context across the full journey.
AI surfaces the highest-priority customers and tells your team what to do next, based on real signals and context.
Spot when customers are drifting or back in market, so you can reach out earlier and protect service and repeat sales.
Automatically rank leads, opportunities, and follow-ups so effort goes where it creates the most impact.
AI-driven data hygiene reduces duplicates and errors, keeping records reliable across sales and service.
DealerCX combines a familiar interface with guided, in-tool agentic workflows that reduce busywork and shorten ramp time. With full-journey visibility and clear next steps, teams adopt faster and execute more consistently across the store.
A clean, familiar layout paired with in-tool prompting so your team moves faster with less training and less guesswork.
Next steps show up inside the tool, keeping follow-ups, tasks, and process consistency on track without constant management pressure.
Route deal structures to the right manager instantly, with guardrails for payments and gross, so approvals happen fast without tower trips.
Ask for the report you need and DealerCX builds it on demand, from sales performance to in-market intent and retention risk, then saves it for reuse.
Wondering how it works, what it replaces, or how hard it is to switch? Start here for straight answers on DealerCX, integrations, migration, and what makes it different.
DealerCX is an AI-powered Customer Experience Platform that unifies sales and service around the complete customer journey. It can replace traditional CRM workflows, but the bigger shift is that it manages what happens before the lead, through the sale, and after delivery so retention is not handled in a separate system.
Yes. DealerCX is built to integrate with dealership systems, including DMS platforms, so your teams can work from a unified customer view without changing how your store runs day one. If you join the waitlist, we will confirm your environment during early access onboarding.
DealerCX integrates with the systems dealers already use, from DMS and digital retailing to call tracking, websites, chat, and lead sources. We support most leading providers in each category, plus many niche tools, so you can consolidate workflows without disruption. See our list of integrations here.
Migration is structured and guided. The goal is a clean transition that protects your customer history and keeps your store operating normally. Early access participants receive dedicated onboarding support to plan timing, data transfer, and rollout.
Yes. Many dealers join early access to plan their transition before renewal windows. DealerCX can help you evaluate timing, integration needs, and rollout strategy so you are not forced into a rushed decision later.
DealerCX is designed to reduce busywork and simplify daily workflows. It uses a familiar interface, mobile-first access, and guided next steps inside the tool, so adoption is driven by usability and clarity, not enforcement.
Because most CRMs solve the same narrow problem and leave the bigger gaps untouched. If sales and service still operate in disconnected workflows, you will keep missing retention and service-to-sales opportunities even with a “new” CRM. DealerCX is built around the full journey, not just the transaction.
DealerCX is AI-native, meaning intelligence is built into the workflows your team already uses. Instead of sending users to a separate dashboard, it surfaces priorities, retention signals, and next steps in the moment so the system actually drives action.
That is exactly why early access exists. Joining the waitlist does not force a switch. It gives you a path to explore the platform, understand rollout requirements, and plan timing without disrupting your current operations.
DealerCX is built for franchise dealerships and is designed to fit within the realities of OEM programs and reporting needs. During early access, we will validate any brand-specific considerations as part of onboarding.
Trade the patchwork for a platform. See how DealerCX unifies the entire journey in one system.
